Coronavirus (COVID-19) Full Money Back Guarantee
With all the news about Coronavirus, we understand you might be wondering if this is the best time to book a holiday. But rest assured, you can still secure the perfect holiday accommodation with peace of mind that should travel advice change and authorities apply travel restrictions to Malta & Gozo, then we will refund you in full*.
*Please note that Malta Government Vouchers can’t be refunded, however their value can be kept as credit for future use.
Q. How much deposit do I need to pay on a new booking?
We are now charging a very low deposit, balance is settled closer to date and if you have to cancel your booking because of travel restrictions, we will refund you the deposit in full*.
Farmhouses: We will charge 20% deposit on the entire booking. The balance will be due just 21 days before arrival.
Apartments: We will charge Eur20 deposit on the entire booking. The balance will be due just 14 days before arrival.
*Please note that Malta Government Vouchers can’t be refunded, however their value can be kept as credit for future use.
Q: What is considered as ‘travel restriction’?
A: If travelling from abroad: Mandatory quarantine on arrival to Malta, mandatory quarantine on return to country of origin, flight cancellations due to Covid-19.
If travelling from Malta: Serving mandatory quarantine during the booked dates (proof of mandatory quarantine needs to be presented).
Q: What if I decide I don’t want to travel?
A: If travel restrictions don’t apply for your travel period, your reservation will be subject to normal booking terms & conditions and cancellation charges will apply.